PRRQuest

PRRQuest

Case Management and Corrective and Preventive Action (CAPA) System

PRRQuest is a very versatile and sophisticated solution for case management from problem reporting through resolution. PRRQuest allows you to:

  • Significantly reduce the cycle time from initiating a case through executing the process to develop the right solution and executing and reporting out the solution.
  • Manage all case types such as Containment and Counter measures, Internal Corrective Action
  • Utilize Supplier CARs and cost of quality data capture via Debit and Credit Notes
  • Advanced Cause option for root cause analysis
  • Attach media (pictures, videos, etc.) to better communicate problem descriptions and resolutions through the process
  • Customizable Disposition Report feature to track costs of a case
  • PRRQuest Knowledge Base to assist in Root Cause Analysis and ensure implementation of effective Corrective actions
  • Execute all tasks to resolution by tasking the organization with auto alerts
  • Empower your people to “Work Intelligently”
PRRQuest

Problem Direct Costs to monitor the Costs of Poor Quality from Problem Initiation to Closure

PRRQuest

Export of Problem costs to Excel, Problem report and Resolution printing

PRRQuest

Running time clock per each Problem to monitor the time between Report Initiation and Effective Closure

PRRQuest

Resolution Approval and Advanced Workflows

PRRQuest

Discussion Boards for blog or forum style communication between responsible personnel and subject matter experts

PRRQuest

Extract data in a pre-defined Excel form for easier distribution

PRRQuest

Advanced Search, various filters, views and user Dashboard facilitate the end user navigation

PRRQuest

Email notifications and Reminder mails sent to all applicable shareholders

PRRQuest is part of our Case Management and Corrective Action Management solution.