Our Story

Our journey began more than 20 years ago to find a better, more efficient way for companies to run their quality management systems and manage documents related to those quality systems. We are now the world’s innovative leader in Business Process Workflow and Document, Records and People Management solutions, ensuring the development and implementation of efficient work processes. The result is the right information getting to the right person at the right time. We also ensure the development and deployment of the right skills of the people that make it all happen. Our solutions support all of the business processes in any company other than the ERP system.

We tailor our solutions to our clients who span most industries and many who are global leaders in their fields. Our clients are in industries such as automotive, manufacturing, chemicals and financial services, to name just a few. We have implemented solutions for them in over 60 countries across every continent around the world.

We understand that each company is unique. We work in close collaboration with our clients to discover their specific needs and meet them. We do this by adapting our solutions to resolve their specific issues with our world-class integrated IntellaQuest solution or the relevant individual modules. Our state-of-the-art, global Innovation Center based in Skopje, Macedonia provides solutions that can be configured for the specific needs of each client. In fact, our solutions have been able to evolve and grow to become the best in the world only through the collaborative, real-world input of our clients over the last 20 years.

Our solutions ensure legal, financial and regulatory compliance for our clients, thereby saving them significant time, effort and cost.

To see how we can collaborate with you, request a free demonstration.

Our mission is very clear: To provide our clients with the absolute best Business Process Workflow and Document, Records and People Management Solutions through a process of collaborative partnership, continual evolution and attainable innovation to make their business more successful.

Core Values

Collaborative Partnership

Trustworthy, dependable, shared-interest, listen and guide. We first listen and understand. We then apply our expertise in Business Process Workflow and Document, Records and People Management solutions. We jointly develop the plan with our clients that will make the most impact for their business long term.


Listen, learn, adapt, improve. We are constantly learning, adapting and evolving to continuously provide better solutions more rapidly.


Incremental and constant improvement with foresight/preparedness, creativity, innovation and wisdom. We believe that any innovation should be feasible for all immediately. Through our rapid development and adaptation process, we provide ongoing minimum monthly software updates as a core service. This way, our clients always have the latest technology and features to leverage for their business.